Jessica’s diverse healthcare career has spanned over 16 years. Beginning with her position as a transporter, she was able to continually grow and take on other challenging roles such as; a Certified Nursing Assistant, Business Office Manager, and a Project Manager. She was able to enter the billing and coding industry in 2005 and has been successful in all areas of healthcare. Most recently, Jessica has worked directly with home health and hospice organizations on implementing new ideas, streamlining processes, and outlining financial success.
As Senior Director of Revenue Cycle & Automation, she will provide a fresh perspective to build revenue, focus on collections with measured results, and track changes within the home health and hospice industry. Her purpose is to provide the best approach and the SMART advantage, leaving each client not having to worry about their Centralized billing office functions. Jessica is excited to be a part of an initiative to serve agencies that are on the front lines so they can be successful and always able to serve.
What is something most people don’t know about you?
There is something quite freeing about reading and writing poetry. Most do not know that I write poetry. In fact, I always have a small book with me to write, draw, or jot down ideas in. I usually fill one a year. I explore many art forms such as painting, reading, and singing.
What motivates you to get out of bed in the morning?
I have three children. They are my reason for so many things, but the motivation strictly comes from the fact that they enjoy breakfast around 8 am.
Choice of words of wisdom to live by?
“Of all the important things you must do today, there is none greater than showing kindness to your heart. For even the brightest make mistakes and the wisest do not have a thing to say. Be gentle with yourself, forgive yourself, even on your darkest day” Courtney Peppernell